IESE Research Papers,
IESE Business School

Abstract: One of the most critical organizational changes family businesses deal with at some stage in their lives is the succession process. When evaluating it, two main targets are sought: quality and effectiveness. To meet these quality-effectiveness standards three elements should be transferred from the predecessor to the Next Generation Member(s): 1) Ownership/power, 2) Management responsibility and 3) Competence/Knowledge. We focus on the third element: Knowledge, since most of the times, it is "the taken-for-granted" factor. How effective intergenerational knowledge transfer in family firms takes place -under which conditions and through which variables- is the heart of this writing. We have developed a Knowledge Transfer Model in Family Firms (KTFF) which sets on stage several internal and external relationships in the Family-Enterprise-Next Generation System. And, although this is a conceptual text, it may drive future empirical research projects in order to provide support for the proposed interactions (relationships).

Keywords: Knowledge Transfer; Learning; Knowledge Acquisition; Family Firms; Family Business; Next Generation; Succession

20 pages, July 1, 2010

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