European Business Schools Librarian's Group

ESSEC Working Papers,
ESSEC Research Center, ESSEC Business School

No WP2007: Student satisfaction with distance education during the COVID-19 first-wave: A cross-cultural perspective

SeEun Jung () and Radu Vranceanu ()
Additional contact information
SeEun Jung: Inha University, Department of Economics
Radu Vranceanu: ESSEC Research Center, ESSEC Business School, Postal: ESSEC Research Center, BP 105, 95021 Cergy, France

Abstract: This research note reports results of a survey on student satisfaction with distance education in Korea and France as implemented in May 2020 on 510 respondents. At that time, both countries closed the facilities of higher education institutions and imposed the extensive use of on-line education. A majority of French students express a preference for in-class teaching compared with on-line teaching, while preferences of the Korean students are more balanced. On average, Korean students express higher satisfaction with online teaching compared to French students. Women students also report higher satisfaction scores. The COVID-19 stress is negatively related to satisfaction with online teaching in Korea, but not in France

Keywords: Distance education; Student satisfaction; Synchronous teaching; COVID-19 stress

JEL-codes: I19; I23; I28

23 pages, October 1, 2020

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