European Business Schools Librarian's Group
ESSEC Working Papers,
ESSEC Research Center, ESSEC Business School
No DR 03017: The Role of Criticism in the Dynamics of Performance Evaluation Systems
Annick Bourguignon () and Eve Chiapello ()
Additional contact information
Annick Bourguignon: ESSEC Business School, Postal: Avenue Bernard Hirsch - B.P. 105, 95021 CERGY-PONTOISE CEDEX , FRANCE
Eve Chiapello: HEC, Postal: 1, rue de la Libération , 78351 Jouy en Josas, FRANCE,
Abstract: Drawing on the concept of « trial », developed by French sociologists, this article analyzes the dynamics of employees’ performance evaluation systems, particularly those involving accounting performance measures. A case study is presented as an illustration of our proposal to consider these systems as one of the major trials in the business world, that is, social arrangements organizing the testing of people and resulting in ordering them, and further in consistent social goods allocation. This analysis emphasizes the role of criticism in the dynamics and evolution of performance evaluation systems and enables us to revisit concepts like controllability or objectivity which have been presented for decades as cornerstones of performance evaluation systems either in management control or in human resource management fields.
Keywords: Criticism; performance evaluation systems; fairness; objectivity; controllability; legitimacy; bonus
68 pages, May 2003
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DR%2003.017.pdf
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