European Business Schools Librarian's Group

ESSEC Working Papers,
ESSEC Research Center, ESSEC Business School

No DR 08014: Beyond Orality and Literacy: Letters and Organizational Communication

Anne-Laure Fayard () and Anca Metiu ()
Additional contact information
Anne-Laure Fayard: Polytechnic Institute of New York University, Postal: Six MetroTech Center , Brooklyn, NY 11201, UNITED STATES
Anca Metiu: ESSEC Business School, Postal: Avenue Bernard Hirsch - B.P. 50105, 95021 CERGY-PONTOISE Cedex , FRANCE,

Abstract: We draw on communication theories to study organizational communication from a literacy perspective. We suggest that the current debate over the capability of new media to foster the sharing and development of ideas and allow the expression of emotions, which presupposes face-to-face communication as the ideal form of communication, disappears once we switch the focus from the medium to the modality – written versus oral communication. An analysis of personal and organizational letters illustrates the role played by written communication throughout human history, in exchanging ideas and supporting emotional

Keywords: Orality and Literacy; Online Interactions; Communicative Practices; Letters; Organizational Communication

JEL-codes: Z13

59 pages, June 2008

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