European Business Schools Librarian's Group

IESE Research Papers,
IESE Business School

No D/497: Influence of social and work exchange relationships on organizational citizenship behavior, The

Pablo Cardona (), Barbara S. Lawrence and Peter M. Bentler
Additional contact information
Pablo Cardona: IESE Business School, Postal: Research Division, Av Pearson 21, 08034 Barcelona, SPAIN
Barbara S. Lawrence: The Anderson Graduate School of Management
Peter M. Bentler: University of California, Los Angeles

Abstract: Previous studies explain situational antecedents of OCB using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. We propose that these effects can be explained through a new exchange relationship that we call work exchange. We develop a theory for the situational antecedents of OCB that includes economic, work, and social exchange relationships. The theory is tested using structural equations.

Keywords: exchange relationship; organizational citizenship behavior; organizational commitment; perceived organizational support; job characteristics

27 pages, March 3, 2003

Full text files 

DI-0497-E.pdf PDF-file

Download statistics

Questions (including download problems) about the papers in this series should be directed to Noelia Romero ()
Report other problems with accessing this service to Sune Karlsson ().

RePEc:ebg:iesewp:d-0497This page generated on 2024-09-13 22:20:01.