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IESE Research Papers,
IESE Business School

No D/608: Measuring the performance of international logistics outsourcing partnerships: A dyadic perspective analysis

Joan Jane, Alejandro Lago () and Africa Ariño
Additional contact information
Joan Jane: Hewlett-Packard
Alejandro Lago: IESE Business School, Postal: Research Division, Av Pearson 21, 08034 Barcelona, SPAIN
Africa Ariño: IESE Business School, Postal: Research Division, Av Pearson 21, 08034 Barcelona, SPAIN

Abstract: We analyze the validity of five performance measures of international logistics outsourcing partnerships, using information from both partners. Each partner's assessment of performance is captured by a single construct, which underlies four of the measures. This construct, however, is different for each party. Consequently, we examine a focal partner's perceptions of the other partner's performance assessment, and show that these inter-party perceptions are a poor measure of the latter's actual performance assessment.

Keywords: strategic alliances; logistics outsourcing partnerships; performance measurement; construct validity

20 pages, September 14, 2005

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