European Business Schools Librarian's Group

IESE Research Papers,
IESE Business School

No D/768: An approach to facilitate problem solving: Individualizing the problem proposition

Beatriz Muñoz-Seca ()
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Beatriz Muñoz-Seca: IESE Business School, Postal: Research Division, Av Pearson 21, 08034 Barcelona, SPAIN

Abstract: This paper addresses one of the many facets of the problem-solving activity: the challenge inherent in the problem proposition. We have identified the problem proposition as a core element in obtaining efficient problem solving. The Educational Dimension Portfolio, EDP, is our proposal for individualizing the problem proposition. This paper presents EDP's characteristics and implications through testing the results of 491 IESE Business School executives from the European Union (EU) and Latin America (LA). We enumerate five working hypotheses and show their results. We also propose an Educational Delivery Approach (EDA) to help managers become manager-educators. We present the Socratic educational process, the apprenticeship process and the providing alternatives process as a guide to become a manager-educator.

Keywords: problem solving; problem proposition; operations management; manager-educator

33 pages, October 3, 2008

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