IESE Research Papers,
IESE Business School

Abstract: This paper aims to go some way to answering the question: "Where are we now in the evolution of supply chains and what has to occur to advance along the continuum?" (Bowersox et al., 2000) by undertaking a conceptual synthesis of relevant literatures relating to the increasing importance of managing knowledge in supply chains. These issues are developed through a synthesis of the supply chain literature, and analysed through adopting perspectives from knowledge management research streams. A consensus is emerging from the supply chain literature that to advance along the evolutionary continuum supply chains must become more integrated, and with increased levels of collaboration between upstream and downstream partners. Yet, the majority of existing supply chain literature still focuses on asset, data and information elements of exchange between supply chain partners. This is despite the fact that increased integration and collaboration clearly require the exchange of more complex elements at the expertise and knowledge levels. Within supply chain contexts the exchange and management of knowledge dimensions is not so well understood despite their increasing importance as more complex business dynamics shift towards competing supply chains. This paper proposes that several knowledge management concepts and frameworks are relevant and useful to supply chain academics and practitioners. It contributes to a gap in the literature relating to the exchange and development of knowledge in supply chains, which has been identified as an important area relating to the continued evolution of supply chain theory and practice.

Keywords: Knowledge Management; Supply Chains; Integration; Collaboration

28 pages, January 5, 2011

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