and KETOKIVI Mikko
KETOKIVI Mikko: Helsinki University of Technology
Abstract: Middle managers’ shared understanding of organizational priorities is a key determinant of successful goal implementation. In this paper, we analyze whether involving middle managers in the strategic planning process and communicating the agreed-upon goals to them afterwards reduce the bias of their managerial role and thus increase the convergence on their assessments of operational priorities. In a sample of 164 manufacturing plants from five different countries and three industries, in which we asked three middle managers about the organizational priorities, we find that the managerial position bias is strong and that communication but not involvement reduces it.
55 pages, February 10, 2003
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