HEC Research Papers Series,
HEC Paris

Abstract: This paper studies how audience members categorize and evaluate ambiguous offerings. Depending on whether audience members categorize ambiguous offerings based on prototypes or goals, they activate two distinct cognitive mechanisms and evaluate differently ambiguous offerings. We expect that when audiences engage in goal-based vs. prototype-based categorization, their evaluation of ambiguous products increases. We theorize that under goal-based categorization, the perceived utility of unclear attributes increases for audiences, which leads them to evaluate more positively ambiguous product offerings. We test and find support for these direct and mediated relationships through a series of lab, on-line and field experiments. Overall, this study offers important implications for research on product and market categories, optimal distinctiveness, and market agents’ cognitive ascription of value.

Keywords: social evaluation; categories and categorization; ambiguity; experimental methods

JEL-codes: C50

45 pages, March 2, 2021

Full text files

papers.cfm?abstract_id=3709884 HTML file Full text

Download statistics

• HEC Paris
• Ordering Working Papers
• Home page for this series

Questions (including download problems) about the papers in this series should be directed to Antoine Haldemann ()
Report other problems with accessing this service to Sune Karlsson ().

RePEc:ebg:heccah:1420This page generated on 2024-09-13 22:19:53.