Julián Chitiva, Penelope Hernandez and María Murgui
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Julián Chitiva: HEC Paris
Penelope Hernandez: University of Valencia
María Murgui: Universidad de Alicante
Abstract: We develop a behavioral model of affective decision-making where agents hold heterogeneous baseline beliefs. By observing coverage choices in insurance markets, we reveal underlying cognitive biases: under-insurance identifies optimism, while over-insurance identifies pessimism. To correct these distortions, we introduce policy interventions designed to shift perceived probabilities toward objective truth without altering financial payoffs. Finally, we establish sufficient behavioral conditions under which these campaigns successfully increase insurance demand, demonstrating that informational nudges are highly effective for strongly risk-averse agents.
Keywords: Optimistic Bias; Risk Awareness; Insurance; Behavioral Decision-Making
JEL-codes: D01; D81; D82; D91; G22
15 pages, September 18, 2026
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